Chapter 1: General Provisions
Article 1 Purpose
The purpose of these Terms and Conditions is to prescribe the conditions and procedures for using the services provided by Fitting Clinic, as well as the rights, obligations, responsibilities, and other necessary matters between Fitting Clinic and the user.
Article 2 Effect and Amendment of Terms
(1) These Terms shall become effective upon being announced to users.
(2) Fitting Clinic may amend these Terms in the event of changes in circumstances or significant business reasons. The amended Terms shall become effective in the same manner as set forth in the preceding paragraph.
Article 3 Rules Other Than the Terms
Matters not specified in these Terms shall be governed by relevant laws and regulations if applicable.
Chapter 2: Membership and Service Use
Article 1 Definition of Member
A "Member" refers to an individual recognized by Fitting Clinic as suitable for membership who agrees to these Terms, completes the service registration form, and is issued an ID and password.
Article 2 Establishment of Service Subscription
(1) A service subscription is established upon Fitting Clinic’s approval of the user's application and the user's agreement to the content of these Terms.
(2) Anyone wishing to join as a member and use the service must provide personal identifying information requested by Fitting Clinic.
(3) If Fitting Clinic approves the user's application, it shall notify the user of the Member ID and other details deemed necessary by Fitting Clinic.
(4) The ID entered at the time of registration cannot be changed, and only one ID is issued per person.
(5) Fitting Clinic shall not approve registration applications that fall under any of the following categories:
a. Applying using another person's name
b. Applying with a name other than one’s real name
c. Entering false information in the application form
d. Applying with the intent to disturb public peace, order, or good morals
Article 3 Service Use and Restrictions
(1) In principle, the service shall be available 24 hours a day, 365 days a year, unless there is a specific operational or technical disruption at Fitting Clinic.
(2) Fitting Clinic may restrict the service hours mentioned above after prior notification to members if necessary, such as for regular system maintenance.
(3) Among the services, online consultation may not be available 24 hours a day depending on the personal circumstances of the attending medical specialist.
Article 4 Service Fees
(1) The service is free of charge for all registered members.
(2) If Fitting Clinic transitions any service to a paid model, it must publicly announce the timing, policy, and cost of the paid service on the platform prior to implementation.
Chapter 3: Withdrawal, Re-registration, and Service Restrictions
Article 1 Service Withdrawal
(1) If a member wishes to withdraw from the service, the member must personally submit a termination request to the administrator via email.
(2) Upon receiving a withdrawal request with identifying information such as name, resident registration details, ID, phone number, and reason for cancellation, Fitting Clinic shall cancel the membership after verifying that the information matches the registration records.
(3) Withdrawal is completed when the member can no longer log in using their existing ID and password.
Article 2 Service Re-registration
(1) If a user who withdrew under Article 1 wishes to re-register, the user must personally submit a re-registration request to the administrator via email.
(2) Upon receiving a re-registration request with identifying information such as name, resident registration details, ID, and phone number, the re-registration process will be processed.
(3) Re-registration is completed when the user can log in using their existing ID and password.
Article 3 Service Use Restrictions
Fitting Clinic may terminate the user agreement or suspend service use for a specified period without prior notice if a member commits any of the following acts:
a. Violating public order and good morals
b. Engaging in or relating to criminal acts
c. Planning or executing service use with the intent to harm national or public interests
d. Misusing or stealing another person's ID and password
e. Defaming or harming others
f. Registering duplicate accounts using different IDs by the same user
g. Impairing sound service usage, such as causing harm to the service
h. Violating relevant laws or conditions of use set by Fitting Clinic
Chapter 4: Limitation of Liability Regarding Services
Article 1 Online Consultation
(1) Fitting Clinic makes every effort to maintain security to ensure that consultation contents are not leaked to third parties, except for the consulting physician and service administrators. However, Fitting Clinic shall not be held liable for the disclosure or loss of consultation content in the following cases:
a. Disclosure due to the user's carelessness leading to password leakage
b. Deletion of the consultation by the user using the "Delete" function
c. Disclosure or loss of consultation contents due to natural disasters or other circumstances beyond Fitting Clinic’s control
(2) Attending physicians and specialists in each department may refer to the consultation contents and answers to provide comprehensive and appropriate responses.
(3) Consultation contents conducted within the service may be used for the following purposes after removing personal identifying information:
a. Academic activities
b. Creative works such as publications or CD-ROMs
c. Part of service features such as FAQs and recommended consultations
(4) Answers provided in consultations are subjective opinions based on the medical knowledge of individual specialists and do not represent the official stance of Fitting Clinic.
(5) Online consultations may be partially or completely unavailable if the user:
a. Repeatedly submits consultations with the same content
b. Uses expressions that violate common sense
c. Requests a formal medical diagnosis
d. Inquires about treatment costs, examination fees, medicine prices, etc.
Article 2 Information Service
(1) Content provided in the service is general and introductory in nature, intended for informational purposes only. Information or consultation provided through the service cannot replace medical diagnosis, medical care, or treatment. If you have questions or concerns regarding your health condition, you must consult a professional medical doctor. Under no circumstances should you disregard professional medical advice or delay seeking treatment because of information provided by the service.
(2) Fitting Clinic does not recommend any specific examinations, products, or treatment methods mentioned in the service. All opinions expressed belong to the respective consulting physicians. Fitting Clinic assumes no responsibility for any documents or consultation contents provided within the service.
(3) Relying on information from this service, participating specialists, or other members/visitors is entirely at the user's own discretion. Therefore, Fitting Clinic shall not be liable for any damage, injury, or disadvantage arising from the use of any product, information, idea, or instruction provided to members.
Chapter 5: Obligations
Article 1 Obligations of the Company
(1) Fitting Clinic shall ensure that members can use the service unless special circumstances arise.
(2) Fitting Clinic is obligated to provide continuous and stable service as stipulated in these Terms.
(3) Fitting Clinic shall process feedback submitted by members through due procedures. If processing requires a certain period, Fitting Clinic shall notify the member of the reason and processing schedule.
Article 2 Obligations for Member Information Security
(1) Members are fully responsible for managing their ID and password.
(2) Members agree to receive service-related emails sent as part of the service.
(3) If an ID is used unauthorizedly, the member must notify Fitting Clinic immediately.
(4) Fitting Clinic shall not sell or provide personally identifiable information to unrelated third parties without prior consent from the member or user. However, Fitting Clinic may utilize voluntarily provided registration information in the following cases:
a. Providing developers with necessary information to build new features, information, or services useful to members
b. Providing advertisers with statistical information about member groups (ensuring individual identities are never revealed)
c. Executing advertisements or services tailored to member and user preferences
(5) Personally identifiable information (user name, ID, email address, etc.) voluntarily disclosed in communication spaces like message boards may be collected and used by third parties, resulting in unsolicited messages. Fitting Clinic cannot control such third-party actions and provides no guarantees regarding the discoverability of member information through methods beyond its control.
(6) Fitting Clinic may use Cookie technology for convenience. Cookies are small text files used by websites to recognize returning users and facilitate continuous access and personalized services. Cookies do not invade the user's system and pose no threat to files. Fitting Clinic cannot prevent advertisers or related third parties from using cookies. Users who do not wish to collect information via cookies can adjust their web browser settings, though cookies may be required for certain personalized services to function properly.
(7) Fitting Clinic may mutually provide and utilize member information between the service and business partners under strategic alliances.
Chapter 6: Dispute Resolution
(1) Disputes arising from service usage not explicitly covered in these Terms shall be resolved through mutual agreement as much as possible.
(2) If a lawsuit is filed regarding a dispute arising from service usage, the court having jurisdiction over the location of the Company's headquarters shall be the competent court.
Supplementary Provisions
These Terms and Conditions shall take effect on February 28, 2023.
